Privacy policy

Effective Date: September 2026

Vinehu is a brand operated by “SHREE SHYAM SALES”, a sole proprietorship business registered in India. We respect your privacy and are committed to protecting the personal information you provide while using “vinehu.com”

1. Information We Collect

When you create an account, place an order, or contact us, we may collect information such as your name, mobile/WhatsApp number, email address, delivery address, PIN code, order details, and other information necessary to provide our services.

2. How We Use Your Information

We may use your information to:

* Create and manage your Vinehu account.
* Process and deliver your orders.
* Communicate with you regarding your orders and customer support.
* Process payments and manage refunds or returns.
* Improve our products, services and website.
* Send promotional offers, updates and other marketing communications where you have provided the appropriate consent.

3. Sharing of Information

We may share necessary information with trusted service providers, such as payment processors, delivery partners, technology providers and other service providers who help us operate Vinehu. We only share information as reasonably necessary for the relevant purpose or where required by applicable law.

4. Marketing Communications

If you choose to receive promotional communications from Vinehu, we may contact you through channels such as WhatsApp, SMS or email regarding offers, new products and updates. You may withdraw your consent or opt out of promotional communications at any time.

5. Cookies and Website Technologies

Vinehu may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve your experience. Third-party services used on our website may also use such technologies according to their own privacy policies.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure. However, no online system can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal or tax requirements, resolve disputes, and prevent fraud or misuse.

8. Your Privacy Choices

You may contact us to request information about your personal data, request correction of inaccurate information, or raise a privacy-related concern. Where applicable, you may also withdraw consent for processing based on consent.

9. Children's Privacy

Vinehu is a general food and snacks website and is not specifically directed at children. We do not intentionally collect personal information from children for purposes unrelated to providing our services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services or legal requirements change. The updated version will be published on this page with the revised effective date.

11. Contact Us

For privacy-related questions or requests, please contact:

Email: vinehuuif@gmail.com
Phone/WhatsApp: +91 92968 97624
Website: vinehu.com